My regular followers know my blog is all about awareness and being positive. Whenever possible I like to help charities and businesses with awareness especially if I have had good service. Speaking as a Quality Consultant it is so easy to complain but many of us do not take the time out to congratulate people when they get it right. But I do!
After several calls and ridiculous quotes from a franchise operation for a replacement exhaust I got the distinct impression I was going to have unnecessary work carried out. Thankfully I was recommended to give Redbourn Auto Solutions a call. I like to support local business anyway and was met with polite and efficient service.
From my first telephone call I really felt this family company was one I could trust. Without offence to Ian when I handed over the car keys I felt my daughter’s car was in good hands…as though ‘My Dad’ was taking control.
As it turns out I didn’t need three parts of the exhaust or a new cat converter!! My replacement part was quoted, fixed and my car was ready to collect quickly and efficiently and a darn sight cheaper than I had feared. The money I saved will be changed to euros for said daughter’s holiday – so whole family is happy and the car is quieter!
I would have no hesitation in recommending them – I already have! We will definitely be using them for service/pre MOT assessment. I know a lot of my female colleagues get their male partners to take their cars in for repairs as some garages take advantage of the fairer sex….this will never be the case with Redbourn Autos!
Give them a try….Tel: 01582 679300